Financial Health – Fintech’s Greatest Opportunity

Many of you know about my interest in B2B fintech, but I’m also passionate about solving issues for consumers. One of the biggest problems our society currently faces is the crushing financial distress that many families experience.  Almost 40% of the population would go into debt to cover a $400 emergency expense. Often, that debt… Continue reading Financial Health – Fintech’s Greatest Opportunity

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SaaS Companies Should be Payment Facilitators

Now that a wave of vertical SaaS companies include payments as a feature, the next wave of differentiation will come from those that become payment facilitators. Some brief education: historically, businesses that want to process credit card payments have to open a merchant account with something called an acquiring bank, which underwrites the fraud risk… Continue reading SaaS Companies Should be Payment Facilitators

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So What’s a Blockchain?

Blockchains are powerful tools, but they don’t require a computer science degree to comprehend. With almost limitless applications, let’s be thankful that the underlying concept is pretty simple. A blockchain is simply a sequential set of records that are very hard to change without the change being painfully obvious. It can be any sequence of… Continue reading So What’s a Blockchain?

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Is it Time to Ditch the NPS?

Conceptually, NPS – the Net Promoter Score, is an objectively sound way to measure the potential for a product to achieve viral adoption. For the uninitiated, the calculation is simple. You ask your customers to answer the following question on a scale of 0 to 10: “How likely is it that you would recommend [our company /… Continue reading Is it Time to Ditch the NPS?

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