SaaS Companies Should be Payment Facilitators

Now that a wave of vertical SaaS companies include payments as a feature, the next wave of differentiation will come from those that become payment facilitators. Some brief education: historically, businesses that want to process credit card payments have to open a merchant account with something called an acquiring bank, which underwrites the fraud risk […]

The Happiness Lessons I Learned Playing Doom

A good friend of mine, Chris Holmberg, often reminds me about the difference between success and winning. That distinction has been a guiding principle, and keeping them aligned has made me happy with the professional and personal choices I’ve made. I didn’t realize it at the time, but I first learned about this playing Doom […]